Privacy Policy
Last Updated: March 20, 2026
1. Introduction
Content AI Toolbox LLC ("we," "our," or "us") operates contenttoolbox.ai and provides AI-powered research assistant services for podcast creators. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Partnership Inquiries: Name, email address, podcast name, podcast URL, and episode count when you request a partnership demo
- Service Usage: When using our AI research assistant, we collect user queries, conversation history, and interaction data
- Technical Data: IP address, browser type, device information, and usage statistics
- Payment Information: Billing details for subscription services (processed by third-party payment processors)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process partnership requests and communicate with potential partners
- Process subscription payments and manage billing
- Provide AI research assistant responses based on podcast content
- Analyze usage patterns to improve service quality
- Send administrative information, updates, and marketing communications
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We may share your information with:
- Podcast Creators: Anonymized usage analytics and content intelligence insights
- Service Providers: Third-party vendors who assist with hosting, payment processing, and analytics
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with any merger, sale, or acquisition of our business
We do NOT sell your personal information to third parties.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Conversation history may be retained to improve AI model performance and service quality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure cloud infrastructure (enterprise-grade hosting)
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, contact us at: privacy@contenttoolbox.ai
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage data and improve user experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
14. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:
- Contract performance (providing services you request)
- Legitimate interests (improving our services, analytics)
- Legal compliance (tax and regulatory requirements)
- Consent (marketing communications, where applicable)
15. CCPA Compliance (California Users)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, and shared
- Right to delete personal information held by us
- Right to opt-out of sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise your CCPA rights, contact us at: privacy@contenttoolbox.ai